About us

How it all began…

The CIS story really begins in 2015, when it was acquired and rebranded by Capita Plc. Originally known as Intelligent Identity (IID), the platform offered a means for clients to carry out due diligence on potential employees and the ability to verify the identity of customers buying products in regulated sectors such as banking and online gaming.

Two years later the system was renamed Capita Identity Solutions and placed under the umbrella of Capita’s Security Watchdog.


Moving forward…

Capita Identity Solutions has continued to lead the way in technological innovation within the identity verification market sector. We are partnering with world leading technology providers and multiple Credit Reference Agencies with the aim of delivering market leading resilience and a choice of data provider - ensuring increased match rates and alternative methods when traditional KYC checks fail.

We are growing our international data footprint with the intention of becoming a global provider, all whilst working to increase platform usability and stability for our ever-growing client base.

In the long term, Capita Identity Solutions will continue to explore new technologies and opportunities. Development to the platform will ensure that as the selection of checks grow, clients will continue to be offered a world class service that is always at the cutting edge of identity verification.

Please click below if you have any questions regarding our identity solutions.


Latest news from Capita Identity Solutions


Gender pay gap reporting

The UK Government's gender pay reporting requirements are providing us with a good baseline and evidence from which we can develop our diversity strategy. Our data is disclosed on the government website and in our Gender Pay Gap Report.